Longtime business owner Stephanie Franco started re-selling on eBay in 2017 as a hobby, and then a business in 2021 to contribute extra income to her family when her marketing business lost clients during the pandemic. She had started working a temp job with the SBA, with intense hours and stressful situations in the middle of COVID-19, but ultimately decided to convert her online reselling business into an LLC to create flexibility and independence for her business ventures.