The Need to Improve Regulation
At a Glance
The Commission is looking to the industry to lead efforts to improve quality of services and interoperability, while it is asking national regulatory authorities to help in increasing transparency of services and prices through its “Regulation on cross-border parcel delivery services”.
National regulatory authorities should use the tools provided by the Regulation to not only assess price affordability but also identify coverage gaps in cross-border delivery services. The Commission in turn should closely monitor the impact the Regulation has on cross-border prices and service levels and adopt further regulatory measures if needed.